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SHIPPING & RETURNS

SHIPPING POLICY

We can do local meet ups to deliver dragons, but if you don’t live close we also ship all over the lower USA!

 

We are only shipping directly to the Fedex location closest to the zip you provide for the safety of the dragon. After you purchase your dragon, we will text you to confirm the Fedex hub and day we will be shipping. All orders go out Tuesday for Wednesday arrival. This is for the safety of the dragon, when it’s colder like this it's much safer to ship to the hub for a pick up. Any orders made on Tuesday typically will be shipped out the following Tuesday. Thanks! 

​​RETURN/REFUND POLICY​

  1. We want you to be happy so if for whatever reason you do not want the dragon or the dragon is sick within the first 14 days we will issue a refund minus the $55 non-refundable fee. That simple. 

  2. Because this is a live animal, doing any kind of return or refund is no small matter. Should you choose to do a return or refund, know you might void your chance for another dragon from us. Reasons we think are not good for returns but will allow, 1. You thought you wanted a dragon but now you don’t. 2. The dragon is not nice to you. 3. You didn’t do enough research before purchasing. Reasons we think are good for returns or refunds and are happy to try and find a replacement. 1. The animal is or becomes sick. 2. The animal is DOA.

  3. We will not always be able to do a physical return. When you purchase from us, you agree that there is a chance we will not be able to take the dragon back, in the event that this happens, we will still issue you a full refund minus the original shipping costs. 

  4. We will never issue a refund for more than what you purchased your dragon for. Set up costs, lighting, food, medications, and other things are all your responsibility. 

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